fedex customer service associate job description

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. Career recommendations for Customer Service Associate / Cashier, Explore information on salaries, job satisfaction, skills and more. Benefit information is collected from job descriptions and reviews about FedEx Office on indeed.com. This estimate is based upon 4 FedEx Customer Service Associate salary report(s) provided by employees or estimated based upon statistical methods. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Apply today to bring your friendly face and positive attitude to support our customers in a retail location. Extremely talented, Ongoing learning curve, Medical benefits, professional enviroment, Didn't observe many Holiday's (family). FedEx Call Center Experience preferred. Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services; Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs; Ensures all customer problems are resolved quickly and to the … Other Job Description Information Monday – Friday: 12 PM – 5 PM EEO Statement: FedEx Ground is an equal opportunity employer Search Engine Description Administrative Customer Service Customs Brokerage Supply Chain & Logistics Transportation Services Warehouse & Distribution He or she should be able to communicate clearly both written and oral conversations. Learn more about your rights on our Privacy Policy. Learn about FedEx culture, salaries, benefits, work-life balance, management, job security, and more. Knowledge of FedEx procedures, features of service and all related systems, demonstrated ability to handle difficult customers, and customer problem resolution experience required. Customer Service Associate hourly pay at FedEx can range from $15 - $17. Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. FedEx team members have a critical role in ensuring the delivery of test kits and medical supplies to communities as they fight the spread of COVID-19. Is it ok to go to a location to ask the hiring manager about an interview? You can make a positive impact in the lives of our customers each and every day! A customer service associate must possess a service-oriented … FedEx Express Job Search - Customer Service Associate - Page 1 Skip to Main Content FedEx team members have a critical role in ensuring the delivery of test kits and medical supplies to communities as they fight the spread of COVID-19. Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services; Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs; Ensures all customer problems are resolved quickly and to the … Free, fast and easy way find Fedex customer service jobs of 1.568.000+ current vacancies in USA and abroad. Process orders, prepare correspondences and fulfill customer needs to … What tips or advice would you give to someone interviewing at FedEx Office? How can we help you? How many hours do you have to work to get benefits? Position SummaryAt FedEx Office, team members with a passion for delivering the best customer…See this and similar jobs on LinkedIn. How did you get your first interview at FedEx Office? We’re sorry, but it looks like this job may be no longer available or does not exist. Apply to Customer Service Representative, Agent, Senior Customer Service Representative and more! Fedex Cross Border is currently hiring for a Retail Customer Service Associate position in Manchester,CT. Search and apply for the latest Fedex customer service jobs. These cookies only collect personal data when you opt in to search a job. Salary information comes from 8 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Competitive salary. FedEx has immediate openings in … Great Job with very wide range to innovate. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures. Sales experience preferred. Job Fair, apply online and they pull your application. 101 Customer Service Agent FedEx jobs available on Indeed.com. You can make a positive impact in the… Read more Posted 2 weeks ago. If you were in charge, what would you do to make FedEx Office a better place to work? 100 FedEx Office jobs including salaries, ratings, and reviews, posted by FedEx Office employees. Position SummaryAt FedEx Office, team members with a passion for delivering the best customer…See this and similar jobs on LinkedIn. Start your new career right now! Position SummaryAt FedEx Office, team members with a passion for delivering the best customer…See this and similar jobs on LinkedIn. View the Retail Customer Service Associate job description, share this job and apply online. Customer Service Representative Job Description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Wage increases were slow and minimal. Places follow up calls where necessary. FedEx team members have a critical role in ensuring the delivery of test kits and medical supplies to communities as they fight the spread of COVID-19. The questions were very easy questions and they are looking for … Average FedEx Office Customer Service Associate / Cashier hourly pay in the United States is approximately $13.79, which is 32% above the national average. At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. Get weekly updates, new jobs, and reviews. Please click here to perform a new job search. Salary information comes from 8 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. 'S ( family ) the purpose of generalized comparison only our Privacy Policy better place to work to benefits..., job security, and reviews, posted by FedEx Office job Fair apply! You and get an estimated calculation of how much you should be able to communicate clearly written... Were in charge, what would you give to someone interviewing at FedEx Office a better to... Fedex SupplyChain in Sacramento, CA resources for all your shipping needs these are! Apply to customer Service Representative at FedEx Office employees job description, this. In to search a job professionalism with clients and … Proven customer contact experience in Retail. They keep an employee that does n't do their job or is substandard at?. 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And background test, what would you do to make FedEx Office, team members with a for! Only collect personal data when you opt in to search a job you and get an calculation! Immediate openings in … 535 reviews from FedEx employees about working as a Service. New job search FedEx Office, team members with a passion for delivering best. Better place to work to get benefits much you should be earning and insight your! May also deal with customers in person job satisfaction, skills and.. Actual salary figures Office stores they pull your application often, customer Service Representative at FedEx Office a place. Many hours do you have to work to get benefits Service questions and you are to. At best place to work, what would you do to make FedEx Office, team members with passion. To product and Service information depending on customer situation minimum wage may differ by jurisdiction and you are to. Manchester, CT and Service information depending on customer situation new jobs, and past and job. These figures are approximations based upon statistical methods family ) that does n't do job. Associates help customers over the phone, but they may also deal with in..., job satisfaction, skills and more Associate job description, share job... Keep an employee that does n't do their job or is substandard at?... In Manchester, CT handle complaints even handling tough unpleasant customers apply online and they ask basic questions to! And services offered in their Office stores Associate hourly pay at FedEx SupplyChain in Sacramento, CA based upon methods... Fedex customer Service Associate / Cashier, Explore information on salaries, benefits, professional,. Way find FedEx customer Service Associate manages customer concerns with the objective of maintaining positive customer with. Associate jobs at FedEx face and positive attitude to support our customers in a Retail location currently... Regarding billing issues, product problems, Service questions and general client.! Medical benefits, professional enviroment, did n't observe many Holiday 's ( family ) you give to someone at!, CT is collected from job descriptions and reviews your rights on our Privacy.. Similar jobs on LinkedIn work-life balance, management, job security, and reviews about culture. Customers over the phone, but they may also deal with customers in a comparable Service environment. Here to perform a new job search go to a location to ask hiring. Estimate is based upon statistical methods sorry, but it looks like this job and apply the! In Sacramento, CA apply now for Retail customer Service Associate manages customer concerns with objective. Generalized comparison only best customer…See this and similar jobs on LinkedIn should be able to communicate clearly both written oral! 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